republik 365 Privacy Policy

This page describes what we collect when you use republik 365 and how we keep that data protected. We collect minimal information—your name, email, phone number, and government ID when required—and we encrypt it in storage and transit. We do not sell your personal data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment), our compliance team, and law enforcement when legally required.

Our commitment on republik 365 is simple: your data is yours. We safeguard it. If you request deletion, we delete it. If you want to know what we hold, we show you. This policy explains how, why, and for how long.

Our services are available only where applicable law permits. We do not offer our platform in jurisdictions where online wagering is prohibited. If you have questions about your regional data rights, our support team can clarify or direct you to relevant authorities.

What We Collect on republik 365

Account Information

We collect your full legal name, date of birth, phone number, and email when you open an account on republik 365. We use this to create your account, send transactional messages (deposit confirmations, withdrawal status), and contact you if we suspect fraud or security issues.

Government-Issued Identification

When you deposit or withdraw above a threshold, we ask for a government-issued ID (Indonesian KTP, passport, or driver's license) and a selfie holding your ID. We do this to comply with anti-money-laundering regulations and to verify you are who you claim. We encrypt this data and store it separately from your account credentials. We do not share your ID with third parties except law enforcement if legally compelled.

Payment Information

We do not store your full payment credentials. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, you authenticate directly with the wallet provider. We receive only a transaction confirmation and a token. For bank transfers (mobile banking, local payment, online payment, e-wallet), we similarly use a tokenised system; your bank account number is never stored on our servers.

Activity and Game Data

We log every spin, bet, and transaction on republik 365. This includes which games you play, your stakes, your outcomes, and timestamps. We store this data to settle disputes, calculate your account balance accurately, and audit for fraud. You can view your complete history in your account dashboard.

Device and Connection Information

When you access republik 365 via our mobile app or website, we collect your device type, operating system, app version, IP address, and network type (WiFi, 4G, etc.). This helps us diagnose technical issues—e.g., if live-casino video stutters on 4G in Jakarta, we can investigate network conditions.

How We Use Your Data on republik 365

We use your data for five core purposes:

1. Account management. We verify your identity, calculate your balance, and process deposits and withdrawals.
2. Fraud prevention. We compare your activity against known patterns. If we detect anomalies—e.g., login from 10 countries in one hour, or sudden large bets after dormancy—we alert you and may freeze your account pending verification.
3. Legal compliance. We comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations in supported jurisdictions. We maintain records of deposits and withdrawals for regulatory audits.
4. Customer support. We use your contact information and transaction history to answer support queries quickly. If you dispute a withdrawal, we pull your account logs to verify it was processed correctly.
5. Technical improvement. We analyse how you use republik 365—which games are popular, where live-casino video quality drops, which payment methods are fastest—to improve our platform.

Third Parties and Data Sharing on republik 365

We share your data with the following third parties:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive your transaction details to settle payments.
• Compliance and compliance vendors: We may share KYC documents with AML screening services to verify your identity against sanctions lists.
• Support vendors: Our live-chat platform and email system are hosted by third-party providers who see chat transcripts and support emails.
• Law enforcement: If we receive a lawful request from authorities, we may share your personal data.

We do not sell or rent your data to marketers, data brokers, or advertisers. We do not share your information for purposes unrelated to account management, fraud prevention, or legal compliance.

Data Storage and Security on republik 365

Our servers may sit outside your jurisdiction (in data centres across Southeast Asia and internationally). Your data is encrypted in transit using HTTPS TLS 1.3 and at rest using AES-256. We maintain access logs and conduct regular backups. If a data breach occurs, we notify affected users via email within 30 days and describe the incident's scope.

We encrypt your data, restrict access to authorised staff, and audit security quarterly. Your personal information is not exposed.

Your Rights on republik 365

You have the right to request what data we hold about you, request deletion of your data, correct inaccurate information, or withdraw consent for data processing. To exercise these rights, email our support team. We respond within 30 days.

You also have the right to request a portable copy of your data in a standard format. We will provide your account information, transaction history, and profile details as a downloadable file.

If you request account deletion, we retain your data for the minimum legally required period (typically 5–7 years for AML compliance) before purging it. Until then, your data is encrypted and isolated from active systems.

Cookies and Tracking on republik 365

Our website uses cookies to remember your login session and user preferences. These are essential cookies—without them, you would log in repeatedly. We do not use cookies for advertising or tracking across external sites. Our mobile app does not rely on cookies; it uses secure tokens instead.

If you disable cookies in your browser, you will not be able to stay logged in to republik 365. You can clear cookies anytime in your browser settings.

Data Retention on republik 365

We retain your account data indefinitely while your account is active. If you close your account, we retain it for 5–7 years for compliance and dispute-resolution purposes. After this period, we delete or anonymise your data. Transaction records (deposits, withdrawals, bets) are kept for at least 5 years per AML regulations, then deleted.

Contact and Requests on republik 365

To exercise any privacy right—access, deletion, correction, portability—contact our support team:

• Email: [email protected]
• In-app support form
• Phone: Available during business hours (published in your account settings)

We aim to respond to data requests within 30 days. If your request is complex or requires investigation, we may take up to 60 days.

Policy Updates on republik 365

We may update this privacy policy to reflect regulatory changes, technical improvements, or operational updates. We will notify you of material changes via email and display a notice on our platform. Your continued use of republik 365 after the change date constitutes acceptance of the updated policy.